Big Train Blended Ice Coffee, Toffee Mocha, Powdered Instant Coffee Drink Mix, 3 Pound (Packaging May Vary)

Why did you pick this product vs others?:I've been a big fan for years and have purchased this product 4 times. But a $10 jump in price in 6 months makes me say No to purchasing it again. Ah well, I loved it and I'm gonna miss it as a treat.

As someone who only drinks chai and matcha, I’m very picky—I've tried so many different blends. Let me tell you, this is by far the most delicious and creamy chai I’ve ever had. I recommend adding the chai powder to your cup first, then a bit of hot water, and using a frother to get rid of any lumps. After that, add your milk of choice. Absolute perfection. Highly recommend!

Great product made for hot and iced chai tea lovers. My aunts love this huge bag of mix that you just add water to! One aunt in California and the other in Virgina.

I've never been much of a coffee drinker but I would occasionally purchase a frozen frappucino from various places (Starbucks, McDonalds, etc). Then one day I had a frozen Kona Mocha at Sheetz and I was instantly hooked. It had such a distinct, unique flavor that was unlike any of the others out there and I couldn't get enough. The only problem was the price. If you buy one at Sheetz, you'll end up spending over $4 for one (and theirs are small compared to other places). When I went online looking for a recipe on how to make one at home, to save a little money, I stumbled upon this stuff from Big Train. I decided to give it a try because all the ingredients matched up to Sheetz's online ingredients list. Well, let me tell you, they match up for a reason - it's EXACTLY the same. I couldn't believe it. I knew it was the second I opened it because it smelled the same. All you do is blend the powder, ice (I add just a little more than the bag says to, to make it slightly thicker) and milk (I always got almond milk at Sheetz, so that's what I use at home) and it's done. It's fine just the way that is, but because I've been adding caramel every time I buy one at Sheetz, I also add a tablespoon and a half of caramel sauce, too (just the cheap Hershey's kind). The ones at Sheetz also come with whipped cream on top and chocolate drizzle, but that was never that important to me. The bag will make approximately 20 of the Sheetz-sized drinks, so by buying this powder from Big Train, you can easily make frozen Kona Mochas at home for AT LEAST half the price, if not less. Though, to be honest, even though I initially hoped this would help me save money by not having to buy them at Sheetz once or twice a week anymore, I have a feeling, with them being SO good, tasting exactly the same and being so easy to make, I think I might end up spending the same every week anyway, but just having them a lot more frequently now that I found this product from Big Train. I highly recommend it. It's fantastic!EDIT: I've downgraded my rating by one star, not because of the product but because of its packaging/handling. I subscribed to get monthly shipments and my first shipment (the second bag I've ordered) arrived with a nick about an inch long in the bag, causing it to leak powder in the box. Because it's something edible, I didn't take any chances and decided not to use it and got a replacement. It's supposed to arrive in a couple days. I noticed a couple other people have experienced the same issue. I hope this was just a one time thing and I won't experience it again. I'll post again about its condition when my replacement comes. To be continued...UPDATE: My third bag (replacement for second that was damaged) arrived and it was fine. There WAS a small opening in the bottom seam of the bag (probably less than a quarter of an inch), but it was very small (a tiny bit of powder came out only after I lifted it up; there wasn't any in the box itself) and it appeared to just be a natural opening, from the weight/pressure of the powder. When I opened the bag all the way along that same side, the seam appeared to have been sealed all the way across (the grooves were all the way across on both sides), it just naturally opened slightly. The bags are filled with a lot of powder (3.5 pounds is a lot heavier than you'd think) and it must have just caused the seal to break during packing or shipment (or even when I lifted the bag up?). I've been enjoying it since it arrived and it tastes fine (and hasn't made me sick or any thing). I still feel like I need to examine each bag that arrives, but hopefully the bad experiences in the future (if any) will outweigh the good ones. I still highly recommend this product. It's fantastic. I also recommend dividing the powder up when you get it and put each portion in baggies to make it easier when getting ready to blend one up.UPDATE #2: My second monthly shipment arrived today in perfect condition - no holes, tears, cuts or openings.UPDATE #3: I ran out of my second monthly bag before my third (I'm getting another family member hooked on this delicious stuff) so I ordered an extra one. It came in perfect condition - no holes, tears, cuts or openings. I'll update again when my third monthly shipment arrives in a couple weeks.UPDATE #4: My third monthly shipment arrived today in perfect condition - no holes, tears, cuts or openings.UPDATE #5: My fourth monthly shipment arrived today. It was the first time it was shipped in a bubble envelope as opposed to a box, which made me really nervous. LUCKILY, I opened it and the bag was in perfect condition - no holes, tears, cuts or openings, but if they are going to be sending them like this from now on, I'm more concerned than before that something might happen. Hopefully nothing will. Also, if you're unsure whether your bag has an opening anywhere in it or not, believe me, you'll know the second you open the box or envelope, not because you'll necessarily see some of the powder in the box or a noticeable hole in the bag but because the Kona Mocha has such a strong, distinctive smell, you'll smell it right away. So, use your nose as a test, too. If you don't smell anything, it's probably sealed and safe.UPDATE #6: My fifth monthly shipment arrived today in perfect condition - no holes, tears, cuts or openings. This one arrived in a box with bubble wrap for protection (much better than the bubble envelope they used previously). Also, I had ordered an extra bag a little over two weeks ago and it arrived (even with a couple other things in the box) in perfect condition as well. Since I haven't had any issues in a while, I've been happy with my purchases every time since those minor issues happened, and I don't want this review to reach some length limit, I will leave this as it is and only update it from now on when or if an issue ever arises again. Thanks for taking the time to read this review and I hope it helped you decide to purchase some of this great Kona Mocha coffee drink mix. I still highly recommend it.

Stop what you’re doing and get this chai. As a certified chai connoisseur, this is the best seasonal chai you could get your hands on. It tastes like melted fall ice cream and ensures happiness with every sip. Just be sure to really mix or blend the powder when making your drink!

Cannot get enough of this chai! I make a dirty chai every morning before work. Taste is amazing! This brand is high quality. I have been using this brand for many months. This brand functions well hot, cold or blended. Try this chai and you will be hooked.

The best Chai mix on the market. I found it because I asked the local coffee shops what they used, and this is what they said. If you want to make a chai that tastes straight from the local coffee shop this is amazing. Also, this big bag is worth it because it lasts me about 2-3 months. The smell is amazing as well.

This item tastes really good, and mixes well with drinks. I do wish it is made with cleaner ingredients.